Synopsis:

Health services need continuous capacity development especially in the area of supply chain management as it is a critical element in delivering solutions to the needy. An efficient supply chain management ensures the availability of the right resources.

An NGO working in the area of the AIDS was mandated to provide technical assistance for the improvement of the supply of ARV drugs, testing kits, and other commodities under the National AIDS Control Program (NACP). Continuous learning is critical for improvement in supply chain management. An online learning platform was required to fulfill this need.

We built a complete learning management and eLearning content for capacity building in the supply chain management

The Situation:

The Supply Chain Management Project for HIV/AIDS Commodities under the National AIDS Control Program (NACP) aims to strengthen the technical capacity various stakeholders to design, manage and monitor supply chain for increased access of high-quality ARVs, testing kits across India.

Given the huge number of staff involved in the program and their dispersal across the country, an online platform was required with self-paced learning material targeted at health functionaries (Medical Officers, Stores Officers, Pharmacists, Counsellors, Lab Technicians) who are involved in the Supply Chain Management of HIV/AIDS drugs and commodities.

The Solution:

A customized Learning Management System (LMS) having interactive eLearning content was deployed to cater to a large number of staff in a short period of time with interactive and interesting, easy to learn, training content and messages. The self-learning course focuses on the HIV-related supply chain. This also includes simulation of software and processes for different roles of users.

• Our role was to design, develop, and host an appropriate Open-Source web (Moodle) and mobile learning platform
• We developed innovative, creative, and interactive digital content for training on different components of supply chain management in alignment with the Standard Operating Procedures for Supply Chain Management.

The Impact:

The solution has gone live in 2022 and is too early to measure the impact but it is expected to bring in efficiencies in the supply chain by reducing stock-outs and wastage due to expiry.